Welcome to Artroy. By accessing or using our website at artroy.shop, placing an order, or creating an account, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

These Terms apply to all visitors, users, and customers. We reserve the right to update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Artroy is a curated online art marketplace that connects art lovers with original artworks — including portraits, abstract pieces, landscapes, and more. We operate the e-commerce platform at artroy.shop and facilitate the purchase and sale of artworks.

• You must be at least 18 years old to create an account and make purchases
• You are responsible for maintaining the confidentiality of your account credentials
• You are liable for all activities that occur under your account
• You must provide accurate, current, and complete information during registration
• Artroy reserves the right to suspend or terminate accounts that violate these Terms
• You must notify us immediately of any unauthorised use of your account

All artworks listed on Artroy are curated and described to the best of our ability. Please note:
• Colours may appear differently on screen due to monitor calibration
• Dimensions listed are approximate and may vary slightly
• All original artworks are one-of-a-kind; once sold, they will not be restocked
• Product images are for illustrative purposes; actual item may differ slightly
• Artroy reserves the right to withdraw any listing at any time without notice

5.1 Order Placement
By placing an order, you confirm that all information provided is accurate and that you are authorised to use the payment method supplied. An order confirmation email does not constitute a binding contract until we have verified payment and stock availability.
5.2 Pricing
All prices are listed in the applicable currency and are inclusive of applicable taxes unless stated otherwise. Shipping charges are additional and calculated at checkout. We reserve the right to change prices at any time without notice, but changes will not affect orders already placed.
5.3 Payment Processing
Payments are processed via secure third-party payment gateways. By providing payment details, you authorise us to charge the total amount due. Artroy does not store full payment card information on its servers.

Shipping terms, timelines, and charges are detailed in our Shipping Policy. Key points:
• Artroy is not liable for delays caused by couriers or customs authorities
• Risk of loss passes to the buyer upon handover to the shipping carrier
• You are responsible for providing accurate delivery information
• For international orders, import duties and taxes are the buyer's responsibility

All return and refund requests are governed by our Refund & Return Policy. We strive to ensure satisfaction with every purchase. Personalised or custom artwork orders may not be eligible for return unless they arrive damaged or defective.

Purchasing an artwork from Artroy grants you physical ownership of the artwork only. It does not transfer copyright, reproduction rights, or any other intellectual property rights. Specifically:
• The copyright in all artworks remains with the original artist unless explicitly transferred in writing
• You may not reproduce, distribute, display publicly, or create derivative works from purchased artwork without written permission
• All website content (logos, images, text, design) is owned by Artroy and protected by copyright
• You may not use Artroy's brand assets, trademarks, or imagery without express written consent

Users of Artroy agree NOT to:
• Use the website for any unlawful purpose or in violation of any regulations
• Post or transmit fraudulent, misleading, or harmful content
• Attempt to gain unauthorised access to any part of the website or its systems
• Use automated tools, bots, or scrapers to collect data from the website
• Resell artwork purchased from Artroy without our express written approval
• Engage in any conduct that disrupts or interferes with the website's operation

To the fullest extent permitted by law, Artroy shall not be liable for:
• Indirect, incidental, or consequential damages arising from use of our website
• Loss of data, profits, or business opportunities
• Damages resulting from unauthorised access to your account
• Inaccuracies in product descriptions or pricing errors
• Delays or failures in delivery caused by third-party couriers

Our total liability to you for any claim shall not exceed the value of the order in question.

These Terms and Conditions shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts.

For questions regarding these Terms, please contact: support@artroy.shop | artroy.shop