Cookie Policy
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to remember your preferences, understand how you use the site, and provide a more personalised experience. Cookies do not harm your device.
2. How We Use Cookies
Artroy uses cookies and similar technologies (web beacons, pixels, local storage) to:
• Keep you logged in to your account
• Remember items in your shopping cart
• Save your preferences (currency, language, etc.)
• Analyse website traffic and user behaviour
• Improve our website performance and content
• Deliver personalised artwork recommendations
• Enable social media sharing features
• Track marketing campaign performance
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core features such as security, user account management, and checkout. These cannot be disabled.
3.2 Performance & Analytics Cookies
These cookies collect information about how visitors use our website — which pages are visited most, how users navigate, and any error messages encountered. We use tools such as Google Analytics for this purpose. Data is aggregated and anonymised.
3.3 Functional Cookies
These cookies allow the website to remember choices you make (such as your preferred currency or login status) to provide an enhanced, personalised experience.
3.4 Marketing & Targeting Cookies
These cookies track your browsing activity across websites to deliver relevant advertisements and artwork recommendations. They are placed by our advertising partners and may be shared with third parties. These cookies are only set with your consent.
4. Third-Party Cookies
Some cookies on our website are set by third parties, including:
• Google Analytics — website traffic analysis
• Payment gateways — secure transaction processing
• Social media platforms (Meta, Instagram) — sharing and retargeting
• Customer support tools — live chat and helpdesk functionality
Third-party cookies are subject to the respective privacy policies of those providers. We recommend reviewing their policies for full details.
5. Managing Cookies
You can control cookies in several ways:
• Browser settings — most browsers allow you to block or delete cookies via settings
• Our cookie consent banner — accept or decline non-essential cookies when you visit our site
• Opt-out tools — use Google Analytics Opt-Out or your browser's Do Not Track setting
• Third-party opt-outs — visit the Network Advertising Initiative or Your Online Choices
Please note that disabling certain cookies may affect the functionality of the website, including your ability to complete purchases.
6. Cookie Retention
Session cookies expire when you close your browser. Persistent cookies remain on your device for a set period (typically 30 days to 2 years) or until you delete them, depending on their purpose.
7. Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be reflected on this page with an updated effective date. We recommend reviewing this policy periodically.
8. Contact Us
For questions about our cookie practices, please contact us at: support@artroy.shop
